Eig Fatcow Charge on Credit Card – is It Legit or a Scam?

An “EIG FatCow charge” on your credit card statement usually indicates a billing from FatCow, a web hosting and domain service provider. This charge can be for their hosting plans, domain registration, or other web services.

Eig Fatcow Charge on Credit Card

Eig FatCow, part of the Endurance International Group, offers web hosting services. When you see a charge labeled as “Eig FatCow” on your credit card statement, it’s typically related to one of their web-related services. This could be your annual or monthly hosting fee, domain name purchase, or another service provided by FatCow.

It’s crucial to remember that these charges generally recur, aligning with the package you selected upon signing up. If the charge is unexpected, reviewing your FatCow account or contacting customer support for clarification is advised. Knowing your service terms and billing cycle can help you avoid surprises on your statement.

Eig Fatcow Charge: What Is It?

Did you notice “EIG FatCow” on your credit card statement? This name might seem odd, or even alarming. Fear not. EIG is a big player in web hosting. They charge for hosting services. FatCow is one of EIG’s brands. They’re trusted for hosting websites. Now, let’s explore the EIG FatCow charge and why it appears on your card.

Identifying The Charge

Finding an unfamiliar charge on your statement can be confusing. The EIG FatCow charge typically represents payment for web hosting services you subscribed to. Look at past emails for an invoice or a receipt from FatCow. This will help you match the charge to a service. Let’s explore and break down each part:

  • Date: When did EIG FatCow charge you?
  • Amount: How much was charged?
  • Description: Does it say ‘web hosting’ or ‘domain renewal’?

All these details help identify the service and ensure the validity of the charge. If things are still unclear, contacting FatCow’s customer support is a quick fix.

The Connection Between Eig And Fatcow

EIG stands for Endurance International Group. This company owns many web hosting brands. FatCow is included. They’ve offered web hosting services since 1998. EIG acquired FatCow to expand its portfolio. This means any billing for FatCow services would appear as EIG FatCow on statements.

EIGWeb Hosting ProviderParent Company
FatCowWeb Hosting ServicesBrand under EIG

If you’re using FatCow for web hosting, expect the EIG FatCow charge. This is a normal part of their billing process. The table above shows the relationship. Always keep your website needs in mind, and ensure you’re getting what you pay for.

Fatcow Explained

FatCow makes web hosting easy and affordable. The platform stands out with its quirky branding and customer-centric services. Whether it’s a personal blog or a full-fledged business site, FatCow offers a range of hosting options to satisfy different needs. If you’ve noticed an ‘EIG FatCow charge’ on your credit card statement, it’s time to understand what FatCow brings to the table.

Services Offered By Fatcow

FatCow is not just about hosting. Below, find the services that make FatCow a versatile choice:

  • Web Hosting: Shared plans that fit small to medium websites.
  • VPS Hosting: More power for growing sites with increasing traffic.
  • Dedicated Hosting: Top-tier performance for high-traffic sites.
  • Domain Services: Easy domain registration with a wide range of TLDs.
  • Email Hosting: Professional email addresses linked to your domain.
  • Website Management: Tools for site building, and maintenance services.
  • E-commerce Solutions: Features to build an online store effortlessly.

How Billing Works With Fatcow

Understanding the billing process can prevent surprises on your credit card statement. Here’s a simple breakdown:

  1. Choose a service and a billing cycle.
  2. Provide payment details for automatic renewals.
  3. Receive clear invoices via email.

FatCow charges appear as ‘EIG FatCow’ on credit card statements. The company sends reminders before charges are made, ensuring transparency. Users can manage their account and payment settings through their FatCow dashboard.

Quick Glance: FatCow Charges

Charge TypeDescription
Recurring ChargesFor the continued use of hosting and related services.
One-Time ChargesAdd-ons or upgrades purchased separately.

Keep an eye on the billing cycles and save invoices for any future references. With this knowledge, managing FatCow charges on your credit card becomes straightforward.

Common Reasons For Unexpected Charges

Hitting a snag with an unexpected credit card charge can be baffling, especially if it’s from EIG FatCow. Many users come across charges they can’t quite remember authorizing. Below, we’ll dive into some common reasons why these charges might pop up. A quick understanding might turn confusion into clarity.

Auto-renewal Policies

One main reason you’ll see a charge is the auto-renewal feature. EIG FatCow, like many web hosting services, has a system that automatically renews services to prevent any disruption. Look for these clues:

  • Subscription Anniversaries: Charges often align with the start date of your service.
  • Email Notices: They usually send emails about upcoming renewals.
  • Account Settings: Your account probably has a renewal section. Check it out!

Always keep an eye on the renewal dates, and if you don’t need the service, cancel it ahead of time.

Additional Service Fees

Besides the base package, EIG FatCow might include fees that aren’t immediately evident. These can include:

  • Domain Registration: Your domain may renew separately from your hosting plan.
  • Privacy Protection: Protecting your personal information on the web isn’t free.
  • Extra Features: SSL Certificates, site backups, and more all cost extra.

Review your service list and make sure you want all of these features.

ServiceDescriptionCharge Frequency
Domain RenewalAnnual cost for keeping your domain name.Yearly
Privacy ProtectionMaintains the privacy of your domain registration.Yearly
SSL CertificateEncrypts data to secure your website.Yearly

By understanding your auto-renewal settings and additional service fees, you can keep a handle on your finances and avoid surprises on your credit card statement.

End User Licensing Agreement (EULA) Basics

The End User Licensing Agreement (EULA) is a critical document that defines how you can use the software you download or purchase. This agreement lays out the rights and restrictions for using the software. Understanding this legal contract is vital for users. If you see an EIG FatCow charge on your credit card, it’s likely from software or services provided by FatCow. Let’s delve into the specifics of their EULA.

Eig Fatcow

Key Points In Fatcow’s Eula

FatCow’s EULA contains key information that you, as a user, must understand:

  • Service Scope: Limits and uses of the hosting service.
  • Payment Terms: When and how charges apply.
  • User Conduct: Rules for appropriate use of services.
  • Intellectual Property: Rights about the content and software.
  • Termination: Conditions under which the service can end.

The Importance Of Reading Eula In Detail

Every user should read the EULA carefully. This helps to prevent unexpected charges and to understand your rights. Charges like the EIG FatCow could hit your credit card if you miss crucial EULA terms. Here’s why EULA is important:

  1. Prevents legal issues that may arise from misuse.
  2. Clarifies how and why additional charges might occur.
  3. Details the company’s right to modify services or prices.
  4. Explains data usage and protection policies.
  5. Centers on your rights around service cancellation.
Refunds and CancellationsSpecific conditions for refund eligibility.
Auto-RenewalHow subscriptions renew unless canceled.
LicensingHow you may or may not use the software.

Steps To Resolve Unrecognized Charges

Seeing an unexpected EIG FatCow charge on your credit card statement can be alarming. It’s crucial to address it swiftly. Follow these steps to understand and resolve any unfamiliar charges from FatCow — a web hosting and domain service provider.

Contacting Fatcow Support

Contact FatCow’s customer support as your first step. Their team will help clarify charges. Use these methods:

  • Phone: Available 24/7 for immediate assistance.
  • Email: Expect a response within 24 hours.
  • Live Chat: An online option for quick help.

Reviewing Your Account For Unintended Services

Log in to your account to review your subscription and past invoices. Look for:

  1. Automatic renewals you might have forgotten about.
  2. Add-on services that can incur unexpected fees.
  3. Recent changes or updates to your plan that might explain the charge.

Monitor your account regularly to prevent future surprises.

How To Prevent Future Unwanted Charges

Did you spot an EIG FatCow charge on your credit card recently? Unsure what it’s for? You’re not alone. Let’s ensure those charges are the ones you want. Below, tips guide you on preventing future unwanted charges.

Managing Subscriptions Effectively

Keep track of your subscriptions to avoid surprise charges. Review monthly bills carefully. List all subscriptions you have. Decide which services you need. Cancel any you no longer use. Always read the terms before signing up. Know how billing cycles work. Take control and keep unwanted bills away.

Setting Up Alerts And Monitoring Charges

Stay ahead with alerts. Most banks offer this feature. Set them up for your credit card. Get notified for every charge made. Is anything unusual? Act fast to dispute it. Review your statements each month. Make it a habit. This way, you’ll catch any charges from EIG FatCow or others. Peace of mind comes with vigilance.

The Role Of Credit Card Companies In Disputes

Credit card companies play a critical role in disputes between consumers and merchants. They ensure a fair resolution process. When charges like EIG FatCow appear on credit card statements, cardholders may not recognize them. This could be a sign of a billing error or fraud. Card companies step in to help. They provide mechanisms to resolve such issues.

Initiating A Chargeback

To start a chargeback, customers report unrecognized charges on their accounts. Credit card companies require evidence before proceeding. This evidence could include communications with the merchant or documentation showing the charge is incorrect.

Protecting Consumers From Fraudulent Charges

Credit card issuers protect consumers with layers of security. Fraudulent charges can happen to anyone, at any time. To secure cardholder interests, companies offer zero liability policies. They conduct investigations on disputed transactions.

Remember, always review your credit card statements. Spot charges you don’t recognize? Contact your credit card company.

Real Customer Experiences With Eig Fatcow Charges

Finding an unexpected charge on your credit card statement can stir up confusion. Particularly so when the charge comes from EIG FatCow, a web hosting company known for its services and support. Client reactions to these charges often tell us much about the company’s transparency and billing practices. We’ve gathered real customer experiences to help demystify EIG FatCow charges.

Positive Feedback

Let’s dive into what customers are saying about EIG FatCow charges. Some highlight the ease of resolving billing questions. Clients speak of prompt and courteous customer service. To illustrate, here’s a customer’s experience:

“Noticed an EIG FatCow charge on my card. Called support. Issue resolved in minutes. Happy with their fast action!”

  • Quick and helpful assistance
  • Charges clearly explained
  • Refunds and adjustments are made when necessary

Negative Feedback

Unfortunately, it’s not all praise. Some customers talk about unauthorized charges and difficulty canceling services. Understandably, this leads to frustration. Consider this customer’s ordeal:

“Check your statements! Found a recurring EIG FatCow charge for a service I canceled. Still fighting for my refund.”

  • Unexpected recurring bills
  • Challenging cancellation process
  • Disputes over refunds

Learning From Others’ Experiences

Engaging with community feedback is invaluable. It helps new and existing customers stay informed. Below is a compiled list of tips and insights from various customer interactions:

  1. Review credit card statements monthly.
  2. Reach out swiftly if you spot unusual charges.
  3. Keep records of all communication with support.
  4. Understand terms of service to avoid surprises.

While negative experiences are disheartening, they teach us to be vigilant. Positive experiences, on the other hand, reinforce trust. Both are pivotal for making informed decisions about web hosting services.

Company Information:

  • FatCow Web Hosting
  • 10 Corporate Dr., Suite 300
  • Burlington, MA 01803 USA
  • Phone Number: 1-888-278-9780
  • Customer Service: 1-888-278-9780
  • Website:
Eig Fatcow Charg

Frequently Asked Questions Of Eig Fatcow Charge on Credit Card

How Do I Cancel My Fatcow Subscription?

To cancel your FatCow subscription, log into your account, navigate to the ‘Account Management’ section, and select ‘Cancel Subscription’. Follow the prompts for confirmation. For assistance, contact FatCow’s customer service.

What Is The Fatcow Refund Policy?

FatCow offers a 30-day money-back guarantee for hosting services. Customers can request a full refund within this period if not satisfied. Domain fees are non-refundable.

How Do I Contact Fatcow?

To contact FatCow, visit their official website and use the live chat feature or call their customer service at 1-888-278-9780. You can also email them through the contact form on their support page.

Is Fatcow Good?

FatCow provides reliable web hosting services with strong uptime and customer support. User-friendly for beginners, it offers affordable plans and eco-friendly solutions.


Understanding the ‘Eig Fatcow charge’ on your credit card statement is crucial for managing your financials effectively. By staying alert and informed, you can ensure your online transactions remain secure. Remember to monitor your statements regularly and reach out promptly to customer service if you spot any discrepancies.

Staying vigilant helps protect your finances and keeps you in charge of your online spending.

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