Traveloka 3ds Charge on Credit Card – is It Legit?

The Traveloka 3Ds charge on a credit card is a security feature for online transactions. It stands for 3D Secure, a protocol used to prevent unauthorized use of your credit card online.

Traveloka 3ds Charge on Credit Card

When making a payment on Traveloka, you may be asked to enter a password or code sent to your phone as an additional security measure. This helps to ensure that only the cardholder can complete the transaction, adding an extra layer of protection against fraud.

The 3Ds charge is designed to make online transactions more secure and give you peace of mind when booking flights, hotels, or other travel services through Traveloka.

What Is Traveloka 3ds Charge?

Traveloka 3Ds Charge is a security feature implemented by Traveloka to provide a safer online payment experience for customers. The term “3DS” stands for 3-Domain Secure, which is a global standard authentication protocol developed by major card networks such as Visa, Mastercard, and American Express.


Traveloka 3Ds Charge is a process that adds an extra layer of security to credit card transactions made on the Traveloka platform. It requires customers to authenticate themselves with their card issuer using a One-Time Password (OTP) or other authentication methods. This verification process helps ensure that the cardholder is the rightful owner and reduces the risk of unauthorized transactions.


The Traveloka 3Ds Charge is of utmost importance for both customers and Traveloka itself. Here’s why:

  • Enhanced Security: With the Traveloka 3Ds Charge, customers have additional protection against fraud and unauthorized use of their credit cards. This security measure helps create a safe online environment for users to make worry-free transactions.
  • Trustworthy Transactions: By incorporating the 3-Domain Secure protocol, Traveloka ensures that customers can trust the platform when it comes to handling their sensitive payment information. This builds trust and credibility, which is crucial for any online travel booking platform.
  • Reduced Chargebacks: Chargebacks occur when customers dispute a transaction with their card issuer, leading to financial losses for both the customer and the merchant. With the Traveloka 3Ds Charge, the risk of chargebacks is significantly reduced, as the authentication process verifies the buyer’s identity, minimizing the chances of fraudulent claims.
  • Compliance with Card Network Regulations: Major card networks like Visa, Mastercard, and American Express have implemented the 3-Domain Secure protocol to prevent online payment fraud. By utilizing the Traveloka 3Ds Charge, Traveloka complies with these regulations, strengthening its partnership with card issuers and expanding its payment options.
  • Peace of Mind: For customers, the Traveloka 3Ds Charge provides peace of mind. Knowing that their transactions are protected by an extra layer of security allows travelers to focus on planning their trips and enjoying their holidays. They can rest assured knowing their payment details are in safe hands.

How Does Traveloka 3ds Charge Work?

Exploring the intricacies of how Traveloka 3Ds charge on a credit card functions can shed light on this secure transaction process.

Transaction Process

1. Enter Booking Details: Provide necessary travel information.

2. Select Payment Method: Opt for a Credit Card.

3. Initiate Payment: Confirm the transaction.

4. 3D Secure Check: Authentication layer for safety.

5. Transaction Approval: Once authenticated, payment goes through.

Authentication Methods

1. One-Time Password (OTP): Sent to registered phone/email.

2. Biometric Authentication: Use fingerprints or facial recognition.

3. Security Questions: Verify with preset questions.

4. Mobile Token: Secure code generated on a mobile app.

5. Verified by Visa/Mastercard SecureCode: Additional verification by the card provider.

Advantages Of Traveloka 3ds Charge

Traveloka 3Ds Charge offers several advantages that enhance the security and peace of mind of travelers. By employing advanced security measures, it protects against fraud, ensuring a secure and seamless booking process.

Enhanced Security

With Traveloka 3Ds Charge, travelers can experience enhanced security features that safeguard their credit card transactions. This additional layer of security provides peace of mind, assuring travelers that their payment details are protected throughout the booking process.

Protection Against Fraud

Traveloka 3Ds Charge offers protection against fraudulent transactions, mitigating the risks associated with unauthorized credit card use. By implementing stringent security protocols, Traveloka ensures that travelers can book with confidence, knowing that their financial information is well-protected.

Disadvantages Of Traveloka 3ds Charge

The Traveloka 3Ds charge on credit card transactions may result in additional fees for users. This can be a downside for those looking to save on travel expenses. The added cost could deter potential customers from using Traveloka for their bookings.

Extra Step In Payment Process

One of the disadvantages of Traveloka 3Ds Charge is the extra step it adds to the payment process. When booking a flight or hotel through Traveloka, users are required to go through the 3D Secure verification process. This means that after entering their credit card information, they will be redirected to another page where they have to enter a one-time password or a security code sent to their mobile phone.

This additional step can be time-consuming and inconvenient, especially for those who are in a hurry or have limited internet connectivity. While it is a security measure to protect users’ credit card information, it can be frustrating for those who are looking for a quick and seamless booking experience.

Traveloka 3ds Charge

Potential Technical Challenges

Another drawback of Traveloka 3Ds Charge is the potential for technical challenges during the payment process. Sometimes, users may encounter issues with the 3D Secure verification step, such as receiving an error message or their mobile phone not receiving the one-time password.

These technical challenges can cause delays and frustrations for users, especially if they are trying to make a last-minute booking or have limited time to troubleshoot the issue. It also raises concerns about the reliability and efficiency of the Traveloka platform.

In addition, Traveloka may not support certain banks or credit cards for the 3D Secure verification process, which can be a limitation for users who hold accounts with those financial institutions.

How To Enable Traveloka 3ds Charge On Your Credit Card?

To enable Traveloka 3Ds charge on your credit card, visit the payment section during your booking, select the option to enable 3Ds charge, and follow the provided prompts to complete the process. This added layer of security ensures safe transactions when using your credit card on Traveloka.

To ensure a smooth booking process on Traveloka, it is crucial to enable 3Ds charges on your credit card. Enabling this feature adds an extra layer of security to your online transactions, safeguarding your sensitive information. Here are the steps you need to follow:

Contact Your Credit Card Provider

Reach out to your credit card provider via phone or email. – Request activation of 3Ds charge for your credit card. – Confirm the activation timeline with the provider.

Provide Necessary Information

Prepare to provide your details to verify your identity. – Share your card information including the card number, expiry date, and CVV code. – Confirm your willingness to activate 3Ds charge for enhanced security. Enabling Traveloka 3Ds charge on your credit card is a quick and simple process that ensures your transactions are secure and worry-free.

Tips For A Smooth Traveloka 3ds Charge Experience

When it comes to booking your travel through Traveloka, it’s important to ensure a smooth experience with the 3Ds charge on your credit card. The 3Ds charge is an added layer of security that protects your online transactions, but it can sometimes cause inconvenience if not handled properly. To help you navigate this process without any hiccups, we’ve compiled a list of essential tips:

Ensure a Strong Internet Connection

Having a stable and strong internet connection is crucial when making a Traveloka 3Ds charge. Slow or intermittent connectivity may lead to transaction failures or delays, leaving you frustrated. Before proceeding with the payment, make sure you are connected to a reliable network.

Double Check Information

Accurate information is key to a successful transaction. Before confirming your payment, take a moment to thoroughly review all the details you’ve entered. Ensure that your credit card number, expiration date, CVV code, and billing address are correct. Any typographical errors can result in a failed transaction or even misplaced charges, so be vigilant.

Contact Information:

  • Address: Jl. H. Fachrudin No.26, RT.9/RW.5, Kp. Bali, Kecamatan Tanah Abang, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10250, Indonesia
  • Phone Number: 888-212-5606
  • Indonesia Phone: +622150852525
  • Australia: +6129-053-7140
  • Uk: +44-2031-399-021
  • Email: Use the Contact Us Page
  • Traveloka Website:
Traveloka 3ds

Frequently Asked Questions For Traveloka 3ds Charge On Credit Card

Can I Get a Refund From Traveloka?

Yes, you can request a refund from Traveloka. Contact their customer service for assistance.

Is Traveloka A Travel Agency?

Traveloka is not a travel agency; it is an online travel booking platform. It provides a simple and convenient way to book flights, hotels, and other travel services.

Is It Safe To Buy Ticket From Traveloka?

Yes, it is safe to buy tickets from Traveloka. They prioritize customer safety and provide secure transactions.

How Do I Pay With Traveloka?

You can pay for your bookings on Traveloka using various methods, including credit/debit cards, bank transfers, and e-wallets. Simply choose your preferred payment option during the checkout process.


Understanding Traveloka’s 3Ds charge on credit cards is crucial for hassle-free transactions. Being aware of this process ensures secure online bookings. Take advantage of Traveloka’s services with confidence and enjoy seamless travel experiences. Stay informed to make the most of your travel plans effortlessly.

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